Privacy Policy
At Servify, we respect your privacy and are committed to being transparent about how your personal information is collected, used, disclosed, and protected.
This Privacy Policy explains the information we may collect when you visit our website, submit a service request, contact us, explore local services, request information about health coverage, or otherwise interact with Servify.
For purposes of this Privacy Policy, “Servify,” “we,” “our,” and “us” refer to [Legal Business Name], which operates Servify and this website.
By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information generated automatically when you use our website, and, in some circumstances, information received from service providers, business partners, or other sources.
Information You Provide
Depending on how you use Servify, we may collect information such as your:
Name
Email address
Phone number
ZIP code, city, or service location
Service category requested
Details about your service request
Preferred service date or timing
Messages and communications with us
Health insurance coverage interests or preferences you choose to provide
Other information you voluntarily submit through forms, calls, messages, or other communications
Please provide only the information reasonably necessary for us to understand and respond to your request.
2. Information Collected Automatically
When you visit or interact with our website, certain information may be collected automatically through cookies and similar technologies.
This information may include your:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Referring website
Date and time of visits
General or approximate location
Website activity and interactions
Cookie or device identifiers
We may use this information to operate our website, understand how visitors use it, improve performance, prevent fraud or misuse, and measure the effectiveness of our marketing.
3. Service Request Information
Servify helps users begin their search for local services such as locksmith services, electrical services, water damage restoration, cleaning, tree services, health insurance assistance, and other available service categories.
When you submit a service request, we may use the information you provide to determine the type of assistance you are seeking, identify relevant service options, and connect or refer your request to appropriate service providers or professionals.
Information necessary to respond to your request may therefore be disclosed to one or more service providers, contractors, agencies, insurance professionals, referral partners, or other businesses that may be able to assist you.
Those businesses may have their own privacy policies and information-handling practices.
4. Health Insurance Information
Servify may help users explore or connect with professionals regarding health insurance coverage.
Unless we specifically request information through an authorized and appropriately secured process, please do not submit medical records, medical diagnoses, treatment information, Social Security numbers, financial account passwords, or other highly sensitive health or financial information through our general website forms.
Information such as your ZIP code, general coverage interests, household considerations, contact information, or questions about insurance options may be used to help identify relevant insurance assistance.
If you are connected with an insurance agent, agency, carrier, marketplace, or other insurance professional, additional information may be requested directly by that third party. Their collection and use of your information will be governed by their own privacy notices and applicable laws.
5. How We Use Your Information
We may use personal information to:
Respond to your questions or service requests
Help identify relevant local service options
Connect you with service providers or insurance professionals
Communicate regarding your request
Check service availability based on your location
Provide customer support
Improve our website and services
Understand website traffic and user behavior
Personalize website experiences
Maintain the security and functionality of our website
Detect or prevent fraud, abuse, or unauthorized activity
Measure advertising or marketing performance
Send service-related communications
Send marketing communications where permitted and where appropriate consent has been obtained
Meet legal, regulatory, or contractual requirements
Enforce our policies and protect our rights
We may also use information for other purposes disclosed to you when the information is collected.
6. How We Share Information
We may disclose personal information when reasonably necessary to operate Servify, respond to your request, provide our services, or conduct our business.
Service Providers and Professionals
When you request a service, we may disclose relevant information to local service professionals, contractors, companies, insurance professionals, agencies, referral partners, or similar businesses that may be able to respond to your request.
For example, if you submit a request for locksmith help, information needed to handle that request may be provided to a relevant locksmith service provider.
Technology and Business Vendors
We may use companies that provide services such as website hosting, form processing, communications, customer relationship management, analytics, security, advertising, data storage, or technical support.
These companies may process information on our behalf or as otherwise permitted by their agreements and applicable law.
Analytics and Advertising Partners
We may use analytics, advertising, measurement, or marketing technologies to understand website activity and evaluate our advertising campaigns.
Depending on the technologies used, these parties may receive device information, cookie identifiers, IP addresses, website activity, or other online identifiers.
Legal and Safety Reasons
We may disclose information where we reasonably believe disclosure is required to comply with applicable law, regulation, subpoena, legal process, or governmental request.
We may also disclose information when appropriate to protect Servify, our users, service providers, other individuals, or the public from fraud, security threats, unlawful conduct, or harm.
Business Transactions
If Servify or its business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.
With Your Direction or Consent
We may disclose information for another purpose when you direct us to do so or provide appropriate consent.
7. Sale, Sharing, and Targeted Advertising
Privacy laws in certain U.S. states define terms such as “sell,” “share,” and “targeted advertising” broadly.
Depending on how Servify structures its relationships with service providers, referral partners, advertising platforms, and other businesses, certain disclosures of personal information may be considered a “sale” or “sharing” of personal information under applicable state privacy laws even where a traditional monetary sale does not occur.
Where applicable law provides you with the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, you may exercise that right using:
[Do Not Sell or Share My Personal Information link]
or by contacting us using the information provided at the end of this Privacy Policy.
Where legally required, we also recognize supported browser-based opt-out preference signals, such as Global Privacy Control.
We do not knowingly sell or share personal information of children under 16.
8. Cookies and Similar Technologies
Servify may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate and improve the website.
These technologies may help us remember preferences, understand website usage, measure website performance, identify technical problems, analyze traffic, prevent fraud, and understand the effectiveness of advertising or marketing campaigns.
Some cookies may be necessary for the website to function. Others may be used for analytics, personalization, or advertising.
Where required by applicable law, you may be provided with choices regarding non-essential cookies through our cookie consent or privacy preference tools.
You can also adjust certain cookie settings through your web browser. Disabling cookies may affect the functionality of some website features.
9. Phone Calls, Text Messages, and Emails
If you provide your phone number or email address, we may use that information to communicate with you regarding your inquiry, service request, requested information, account, or other interaction with Servify.
Where you separately provide appropriate consent, Servify or parties identified at the time of consent may also contact you regarding services, offers, or related opportunities.
Depending on the consent provided at the point of collection, communications may occur by telephone, email, or text message.
Where required by law, marketing communications will include appropriate methods for opting out.
You may unsubscribe from marketing emails using the unsubscribe option provided in the message. For eligible text-message programs, you may follow the opt-out instructions provided in the message.
Service-related or transactional communications may continue where necessary to respond to an active request.
10. Third-Party Service Providers
Servify may help connect users with independent service providers, contractors, insurance professionals, agencies, or other third parties.
Unless specifically stated otherwise, these third parties are separate businesses and may independently determine how they collect and process information after receiving or obtaining it.
We encourage you to review the privacy policy and terms of any provider with whom you choose to interact.
Servify’s Privacy Policy does not govern the independent privacy practices of third-party businesses.
11. Third-Party Websites and Links
Our website may contain links to websites, services, or resources operated by third parties.
We are not responsible for the privacy, security, content, or information practices of websites that we do not operate.
Visiting a third-party website is subject to that website’s own privacy policy and terms.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to service requests, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of your interaction with Servify, applicable legal requirements, and legitimate business needs.
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.
You should use care when submitting information online and avoid sending highly sensitive information through general website forms unless specifically requested through an appropriate secure process.
14. Your Privacy Rights
Depending on where you live and the laws that apply to Servify, you may have certain rights regarding your personal information.
These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, obtain information about how your information is used or disclosed, receive a portable copy of certain information, opt out of certain sales or sharing of personal information, opt out of targeted advertising, limit certain uses of sensitive personal information, withdraw consent where processing depends on consent, and appeal certain decisions concerning privacy requests.
The specific rights available to you depend on applicable law, and certain exceptions may apply.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
To submit a privacy request, contact us at:
Email: [Privacy Email Address]
Privacy Request Form: [Privacy Request URL]
We may need to verify your identity before completing certain requests. Where permitted by law, you may also use an authorized agent to make a request on your behalf.
15. California Privacy Rights
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Servify and to your personal information, California residents may have additional rights.
These may include the right to know the categories and specific pieces of personal information collected, the sources of that information, the purposes for collecting or using it, the categories of third parties to whom it is disclosed, and whether information is sold or shared.
California residents may also have rights to request deletion or correction of certain information, opt out of certain sales or sharing, limit certain uses or disclosures of sensitive personal information where applicable, and receive equal treatment for exercising their privacy rights.
Depending on our actual information practices during the preceding 12 months, the categories of personal information Servify may collect can include identifiers such as name, email address, telephone number, IP address, and online identifiers; customer and service-request information; commercial or service-interest information; internet or electronic activity information; general location information; and information you voluntarily provide in communications with us.
We obtain this information primarily from you, your browser or device, website technologies, service providers, referral sources, and business or advertising partners.
We use and disclose these categories for the business and commercial purposes described throughout this Privacy Policy.
Where Servify is legally required to provide an opt-out from the sale or sharing of personal information, you may exercise that right through our Do Not Sell or Share My Personal Information mechanism or by contacting us.
16. Other U.S. State Privacy Rights
Residents of certain U.S. states may have privacy rights in addition to those described above.
Depending on applicable law, these rights may include access, correction, deletion, data portability, and the ability to opt out of targeted advertising, certain profiling activities, or the sale of personal information.
Where state law provides a right to appeal our response to a privacy request, instructions for submitting an appeal will be provided with our response where applicable.
You may contact us using the privacy contact information below to exercise rights available in your state.
17. Children’s Privacy
Servify is intended for adults seeking local services or related assistance and is not designed for use by young children.
We do not knowingly collect personal information online from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, information practices, technology, business operations, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
If required by applicable law, we will provide additional notice or obtain consent before material changes become effective.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us.
Servify
Legal Business Name: [Legal Business Name]
Mailing Address: [Business Mailing Address]
City, State, ZIP: [City, State ZIP Code]
Email: [Privacy Email Address]
Phone: [Privacy Contact Number]
You may also contact us through the contact form available on our website.
